For the small business, especially when you are working from home, it can be difficult to get your message out to your customers. Although you probably have many ideas about marketing, you want to go beyond your local area and boost your message to as many customers as you can. To achieve this, you should try to use technology as much as possible; it can be your gateway to other areas of your country, and to other parts of the world.
One of the best ways to use technology to boost your sales is by using social media. With almost everyone now using these platforms in some way, they are perfect for getting your products and other information out to people. To get the best from these platforms, you should have a page on as many as possible. Not everyone uses the same social media, so you can attract more potential customers. When you set up your accounts, tell your existing customers that you are on social media and encourage them to follow you. They might then persuade others to follow you as well, and this will start building your following. You should also use hashtags and other keywords to allow your posts to show up to others that might search on those terms.
In the past, many companies that wanted to sell software or other digital products had to create CD’s or DVD’s and distribute them via post or in stores. However, with the increase of the cloud as a viable option, businesses can now use that to distribute their products instead. When you make a sale, you can send your customers a link with a code that allows them to download the product directly to their device. Although there are still a few people that prefer to have the actual disc, it is becoming a far more popular way to get software. It also means that your products might have the edge over other companies that still use traditional methods.
If you are a company that wants to give your customers the best experience, then you need to have a modern point-of-sale or POS system. These systems use technology that helps you to accept various forms of payment from PayPal to cryptocurrency. It also allows you to track orders, monitor your sales, and if needed, order new stock. The system monitors all of these elements for you, so you don’t even need to think about them.
Although there are many ways that you can get people’s attention with marketing, email marketing is still a hugely popular way to keep in touch with your customers. When you make a sale, use a form to get some details from them including their email. Bear in mind that you need to stay in line with any personal data regulations that apply to you. When you have a list of email addresses, you can then start to create emails with details of the latest products, competitions and any giveaways. Many customers are happy to get these emails because it gives them a heads-up about new products so that they can order them early. You can even add an incentive if they order within a certain time.
Another way that companies are starting to stay in touch with their customers is by sending text messages. It is a much easier way for companies to let their customers know about new things, and it’s also better for customers because they can quickly see what it is and either keep it or delete it. Although sending text messages to all your customers is good, you might not want to do so individually as it will take a lot of time. You can use services that send mass text messages to all your customers at the same time. It is a way of communicating with your customers that has many possibilities. Some companies use text messages to remind customers about appointments and also alert them to completed orders or shipping information.
Social Media Advertising
As well as using social media for its main purpose, you can also use it for its huge advertising potential. Most of the platforms now have their own advertising that you can set up easily. They allow you to target your ads to a particular part of the country, or those that have a particular interest. That way, you can tailor your ads to hit customers that are more likely to click through to your website. If you don’t want to be so specific, you can still hit everyone, though it might be more of a risk. There is a subtle balance between how many people you target and how often your ads are shown. It will likely take some trial and error before you can perfect the ratio.
It might sound obvious, especially as almost all businesses now have a website of some type. But, if you are a local company, you might not necessarily think that you need a website. However, a website is more than attracting new customers; there is much more that you can use it for, and more that your customers will get from it. For example, if you have a store, then your customers might want to know when it opens or closes. It is the sort of information that you can place on your website as customers won’t want to call you just for that reason. Other information that you can place on your website is special offers, competitions, and of course, new products. Your website needs to be informative, but it also needs to be easy to navigate. Customers want to have a smooth and easy experience when they shop, especially online.
These are some of the ways that you can use technology to help increase your sales and make your company grow. You should be prepared to consider any type of technology that might help you with your business, even if you only give it a trial.